Privacy Policy

This privacy policy provides information in accordance with the European General Data Protection Regulation (GDPR) about the type, scope and purpose of the collection and use of personal data by the website operator:

Mozart Event Group Kärntner Straße 51, 1010 Vienna E-mail: concerts@mozart.wien Website: https://www.concertsinvienna.com

Your personal data will be handled in compliance with the GDPR. Due to possible security gaps in data transmission over the internet, full protection against access by unauthorised third parties cannot be guaranteed.

You can visit this website without providing personal information. Only access data without personal reference will be stored – even if the visit occurs via newsletter links. Accesses are stored as so-called “server log files” and contain the following data:

• Visited website
• Time of access
• Amount of data transferred in bytes
• Source/reference (the page from which you reached our website)
• Browser used
• Operating system used
• IP address used

This data is evaluated exclusively for statistical purposes and for improving this website. It does not allow any inference to your identity.

Personal data that does allow inference to your identity will only be collected if you voluntarily provide it, for example, when registering for the newsletter or submitting a booking request. Your personal data will not be passed on, except when permitted by law or if you consent to data collection.

This website uses so-called cookies. Cookies are small files stored on your device that save certain settings and data for exchange with our system via your browser. This storage helps design the website appropriately and makes use easier, e.g. by saving certain entries so that you do not have to repeat them each time.

Your browser allows restrictive settings regarding the use of cookies, which may, however, limit the functionality of this website. Cookies can also be deleted in the browser settings.

Session Cookies Session cookies are deleted after you close your browser.

Persistent Cookies Cookies that remain on your device are also used. Their expiration date is set for your convenience in the future. On your next visit, it is automatically recognised that you have already been with us and which inputs and settings you prefer (so-called persistent cookies).

If you contact us using the contact options provided (e.g. contact form, email, telephone or WhatsApp), your details will only be processed for the purpose of handling your enquiry. Your data will be stored for a maximum period of six months so that it can be used to respond to your enquiry and in the event of follow-up questions. This data will not be passed on to third parties without your express consent.

If you actively register to receive information (WA newsletter or website newsletter), your personal data will be processed exclusively for the respective purpose.

We will inform you via WhatsApp and the website newsletter about events, discount specials or news (WhatsApp newsletter). These WhatsApp messages are sent exclusively on a voluntary basis and independently of ticket purchases or support or service enquiries.

You can unsubscribe from WhatsApp messages at any time without giving a reason, in particular by sending the word ‘STOP’ via WhatsApp. In this case, you will no longer receive WhatsApp messages from us.

Contacting us for support or service purposes does not constitute consent to receive WhatsApp newsletters or promotional messages.

Your data will not be passed on to third parties without your consent and will only be stored for as long as is necessary to process your request, fulfil the respective purpose or comply with statutory retention obligations.

This website uses the Google Maps API service, operated by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When integrated, at least the following data is transmitted to Google, Inc.: IP address, time of visit, screen resolution, referrer URL, browser identifier (user agent), and search terms.

This transfer occurs regardless of whether you have a Google account. If logged in, the data will be directly associated with your account. If you do not want the data to be linked, you must log out before activating the service. Google stores data as user profiles for advertising, market research and website design purposes. You have the right to object to such profiling; to exercise this right, you must contact Google.

Further information: www.google.at/intl/en/policies/privacy/. We do not process this data ourselves.

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, text files stored on your computer, to enable analysis of your website use.

The information generated by the cookie is usually transmitted to and stored on a Google server in the USA. If IP anonymisation is activated, your IP address is truncated within EU/EEA countries. Only in exceptional cases is the full IP address transmitted and truncated in the USA.

Google processes this information on behalf of the website operator to evaluate website use, compile reports and provide related services. The IP address transmitted by your browser will not be merged with other Google data.

You can prevent cookies being stored by adjusting your browser settings, but this may limit website functionality. You can also prevent Google from processing cookie-generated data (including your IP address) by installing the browser plug-in available at: http://tools.google.com/dlpage/gaoptout?hl=en.

This website uses social plugins from Facebook, operated by Meta Platforms Ireland Ltd., Merrion Road, Dublin 4, Ireland. Plugins are marked with a Facebook logo or text.

When you access a page containing such a plugin, your browser connects directly to Facebook servers. Facebook thus receives the information that your browser has accessed our site, even if you are not logged in. If you are logged in, Facebook can directly assign the visit to your account. Interactions (e.g. clicking “Like”) are also transmitted and stored by Facebook.

Further information: http://www.facebook.com/policy.php. If you do not want Facebook to associate data collected via our website with your profile, log out beforehand. You can also block loading of plugins with browser add-ons (e.g. “Facebook Blocker”).

This website integrates content from Instagram, operated by Meta Platforms Ireland Ltd., Dublin. Integration takes place via the Instagram API.

Your browser does not connect directly to Instagram servers but loads content via our site. However, data such as IP address, browser information and access time may still be transmitted to Instagram.

Further information: https://help.instagram.com/155833707900388 and https://privacycenter.instagram.com/policy.

Our website uses the “LinkedIn Insight Tag”, an analytics tool of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. This allows us to evaluate website usage and measure the effectiveness of LinkedIn ads.

LinkedIn collects URL, referrer URL, IP address, device and browser characteristics, and timestamp. If logged in, this data can be linked to your LinkedIn profile.

We only receive anonymised reports, not personal data. Further information: https://www.linkedin.com/legal/privacy-policy. Opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

We use the TikTok Pixel provided by TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, Ireland. This allows tracking of visitors who reach our website via TikTok ads.

Data processed includes IP address, device information, browser used, operating system, and referrer URL. If logged in, this data may be linked to your TikTok account.

Further information: https://www.tiktok.com/legal/page/eea/privacy-policy/en.

Our website uses Microsoft Bing Ads conversion tracking, operated by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. A cookie is set when you access our site via a Bing ad.

Microsoft and we can thus recognise that someone clicked on an ad and was redirected to a target page. Data processed includes IP address, access time, device information and referrer URL.

Further information: https://privacy.microsoft.com/en-gb/privacystatement.

Our website embeds YouTube videos, operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When a page with embedded videos is loaded, a connection to YouTube servers is established, transmitting page information, IP address, browser data and, if applicable, your YouTube login.

If logged in, YouTube can assign your browsing behaviour to your personal profile. You can prevent this by logging out.

Further information: https://policies.google.com/privacy.

Our website uses remarketing functions to address visitors with interest-based advertising. Cookies or pixels from the following providers are used:

• Google Ads (Google Ireland Limited, https://policies.google.com/privacy)
• Meta/Facebook & Instagram (Meta Platforms Ireland Ltd., http://www.facebook.com/policy.php)
• LinkedIn Insight Tag (LinkedIn Ireland Unlimited Company, https://www.linkedin.com/legal/privacy-policy)
• TikTok Pixel (TikTok Technology Limited, https://www.tiktok.com/legal/page/eea/privacy-policy/en)
• Microsoft Bing Ads (Microsoft Ireland Operations Ltd., https://privacy.microsoft.com/en-gb/privacystatement)

The purpose is to readdress users on other websites or social networks with relevant content. You can object at any time by deleting cookies or using opt-out options of providers.

If you subscribe to our newsletter, we store your email address and, where provided, your name, to address you personally. Distribution occurs only with your consent and via the double opt-in process.

You can unsubscribe anytime via the link in the newsletter or by email. Your data will be deleted after withdrawal of consent, unless legal retention obligations apply.

As a data subject, you have the following rights under Articles 15 ff. GDPR:

• Right of access: You may request information about data processed by us.
• Right to rectification: You may request correction of incorrect data.
• Right to erasure: You may request deletion of your data unless statutory retention obligations prevent this.
• Right to restriction of processing: You may request restricted processing of your data.
• Right to data portability: You may receive your data in a machine-readable format.
• Right to object: You may object at any time to data processing for direct marketing or specific reasons.
• Right to withdraw consent: You may withdraw previously given consent at any time.
• Right to lodge a complaint: You may file a complaint with the supervisory authority (in Austria: https://www.dsb.gv.at).

You have the right to free information about your stored personal data, its origin, recipients, and the purpose of processing at any time. You also have the right to rectify inaccurate data, restrict processing, block or delete data, unless statutory retention obligations prevent this. You further have the right to data portability and to lodge a complaint with the competent supervisory authority.